Política de envío

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with GlowSheet.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

ORDER PROCESSING

Orders are typically processed within 1–2 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, promotions, or unforeseen circumstances, processing times may be slightly extended.

If there is a significant delay in processing your order, we will make reasonable efforts to notify you.

ESTIMATED DELIVERY TIMES

We strive to deliver orders as quickly as possible.

Typical estimated delivery times are:

United States:
2–7 business days

Canada:
5–12 business days

United Kingdom:
5–10 business days

Europe:
5–10 business days

Australia & New Zealand:
7–15 business days

Delivery times are estimates only and are not guaranteed.

Actual delivery times may vary depending on carrier performance, customs procedures, weather conditions, seasonal demand, and other factors outside our control.

TRACKING INFORMATION

When available, tracking information will be sent to the email address provided at checkout.

Please allow up to 72 hours after shipment for tracking updates to appear in the carrier’s system.

INCORRECT SHIPPING INFORMATION

Customers are responsible for ensuring that all shipping information provided is accurate and complete.

If an incorrect or incomplete address is provided, GlowSheet cannot guarantee successful delivery.

Additional shipping fees may apply if a package needs to be reshipped or corrected due to customer error.

LOST, STOLEN, OR DELIVERED PACKAGES

If your order appears to be lost in transit, please contact us and we will assist in opening an investigation with the shipping carrier.

GlowSheet is not responsible for packages that are marked as delivered by the carrier but are later reported as lost or stolen after delivery.

We recommend ensuring that someone is available to receive the package at the delivery address.

CUSTOMS, DUTIES, AND IMPORT TAXES

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price unless otherwise stated.

GlowSheet has no control over these charges and cannot predict their amount.

UNDELIVERABLE PACKAGES

If a package is returned to us due to:

• Incorrect or incomplete address

• Refusal of delivery

• Failure to collect the package

• Failure to pay customs or import fees

we reserve the right to deduct shipping, return shipping, and handling costs from any potential refund.

SHIPPING RESTRICTIONS

We reserve the right to limit or refuse shipments to certain locations where delivery is unavailable or considered high risk.

CONTACT US

If you have any questions about shipping or delivery, please contact us at:

Email:
ignaciobenjamin0702@gmail.com

Customer support is provided exclusively via email.