Política de privacidad

Last Updated: June 15, 2026

GlowSheet operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). GlowSheet is powered by Shopify technology, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any transaction through the Services, or when you contact us in any other way. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understand how your personal information is collected, used, and disclosed as described in this Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you or another person. Personal information does not include anonymized or de-identified data.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and applicable legal requirements:

Contact details including your name, billing address, shipping address, phone number, and email address.

Financial information including payment card details, payment method, transaction details, and billing information.

Account information including username, password, security questions, preferences, and settings.

Transaction information including items you view, add to cart, purchase, return, exchange, or cancel, as well as past purchases.

Communications with us including messages, support requests, and customer service interactions.

Device information including IP address, browser type, network connection, and device identifiers.

Usage information including how you interact with the Services, pages viewed, and browsing activity.

Sources of Personal Information

We may collect personal information:

Directly from you (when you place an order, contact us, or create an account)
Automatically through cookies and similar technologies
From service providers (such as payment processors and shipping partners)
From third-party partners and integrations

How We Use Your Personal Information

We use your personal information to:

Provide and improve Services
Process orders, manage payments, fulfill purchases, handle returns, maintain accounts, and improve user experience.

Marketing and advertising
Send promotional messages via email or other channels and show personalized advertising based on your activity.

Security and fraud prevention
Detect and prevent fraud, unauthorized access, or illegal activity, and ensure secure transactions.

Customer support
Respond to inquiries, complaints, and provide assistance.

Legal compliance
Comply with legal obligations, regulatory requests, and enforce our policies.

Disclosure of Personal Information

We may disclose your personal information:

To Shopify and service providers (payments, shipping, analytics, customer support)
To marketing and advertising partners
At your request or consent
To affiliates or within our business structure
In connection with business transactions or legal obligations

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve its services.

Your information may be shared with Shopify and third parties, including those located in other countries. Shopify may process your personal data independently in certain cases.

For more information, you can review Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com

Depending on your location, you may have certain rights regarding your personal data.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before providing any personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from minors.

Security and Data Retention

We take reasonable measures to protect your data, but no system is completely secure. We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights to:

Access your personal data
Request correction or deletion
Request data portability
Withdraw consent for marketing

You may opt out of marketing emails at any time.

International Transfers

Your data may be processed outside your country of residence, including outside the EEA or UK, using appropriate legal safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Information

GlowSheet
Email: ignaciobenjamin0702@gmail.com
Address: Via Alcide De Gasperi, Oliveri, ME, 98060, Italy (available upon request depending on service needs)